Maybank should rethink online services charge

Maybank should rethink online services charge
TSN
Dec 2, 04 1:51pm

I am in total agreement with Rachel on the subject of Maybank's unwarranted imposition of charges for using their online portal Maybank2U.com.

Maybank claims that the charges amount to only RM 1 per month. It is not so much the amount that is objectionable but the principle of it. Banks seem to think that once they have the numbers in subscribers they can put the screws on after that.

That reminds me of the high-handed tactics of Makro years ago when they wanted to impose a RM50 fee for the renewal of their membership cards. Their plan eventually fell apart as the public was all against it.

Maybank may want to a serious rethink, for numbers can come and numbers can go as well.